Careers with us

Client Manager

This is an in-office position.

CrossMed Healthcare is a leading provider of healthcare staffing solutions, specializing in connecting highly qualified healthcare professionals with job openings around the country. We are proud to be named one of the “Best Places to Work in Omaha.” We prioritize creating a positive and fulfilling work environment for our employees. Our commitment to our team members extends beyond competitive compensation and benefits as we also foster a culture of collaboration, respect and personal growth.

Job Description:

We seek a highly motivated and dynamic individual to join our team as a Client Manager. As a Client Manager, you will manage and grow relationships with our clients, including healthcare facilities, hospitals and medical practices. You will play a vital role in understanding their staffing needs and providing customized solutions that meet their requirements.

Duties and Responsibilities:

  • Build strong relationships with existing clients, including regular communication and periodic site visits.
  • Identify new business opportunities and develop strategies to expand the client base. 
  • Provide customer service to client facilities.
  • Collaborate with the recruitment team to understand client needs and provide guidance on candidate selection.
  • Serve as the primary point of contact for clients, promptly and professionally addressing their inquiries, concerns and requests.
  • Develop and present proposals, contracts and pricing negotiations to clients.
  • Monitor and track client satisfaction levels and proactively address any issues to ensure high levels of customer satisfaction.
  • Stay current with industry trends and market conditions to identify potential business opportunities.
  • Documentation of all communications.
  • Network with recruiters to promote open job positions.

Requirements:

  • Bachelor’s degree in Business Administration, Healthcare Management or related field (or related experience).
  • Proven experience in a client management or business development role, preferably in the healthcare or staffing industry.
  • Strong interpersonal and communication skills, building and maintaining relationships with clients at all levels.
  • Excellent negotiation and presentation skills.
  • Self motivated with the ability to work independently as part of a team.
  • Strong problem-solving and decision-making abilities.
  • Ability to work in a fast-paced, deadline-driven environment. 
  • Proficient in using CRM software and other relevant tools.
  • Knowledge of the healthcare industry, including staffing and regulatory requirements is a plus.

Join the CrossMed Healthcare team and make a meaningful impact in the healthcare industry! We offer competitive compensation packages, a collaborative work environment and opportunities for development and growth. We want to hear from you if you are passionate about client management, possess excellent communication skills and thrive in a challenging and rewarding environment!

To apply, please submit your resume detailing your relevant experience and why you are interested in this position.

Interested in joining our team? Tell us about yourself.

Careers: Client Manager Applications

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